Returns and refunds
You may request an eligible return within 30 days after delivery. The item must be unused, in its original condition, and returned with the original packaging. Contact us before sending anything back and provide the order number or other proof of purchase.
For a return that meets these conditions, we cover return shipping and provide a prepaid label or another approved return method. Do not send a parcel to the business address without authorization.
If an order arrives damaged, incomplete, or different from what was ordered, contact us promptly with the order details and clear photographs so we can review the issue and arrange an appropriate resolution.
After the return is received and inspected, an approved refund is issued to the original payment method within 10 business days. A bank or payment provider may require additional time before the credit appears.
For a cancellation or order change, contact sathishmogilla8@gmail.com or 604-555-0110 as soon as possible before dispatch. We cannot guarantee a change or cancellation after processing or shipping begins. Nothing here limits rights that cannot be waived under applicable Canadian law and the consumer-protection laws of NS.